Sales Operations Manager
at Unifast Media   –   Amsterdam, The Netherlands

About Unifast Media

We are Unifast Media, an FAST advertising platform with a clear mission: to enhance the world of digital advertising through the use of compelling creative, top-tier FAST Channels, actionable data, and precise partners. We empower FAST Partnes and platforms to maximize their revenue potential. Our cutting-edge technology is the go-to destination for the world’s foremost brands seeking to connect with their audiences through various channels, including FAST, connected television (CTV) and online video. Discerning brand and enterprise clients opt for our innovative solutions, premium ad formats, and a team of experts dedicated to optimizing their performance.

Explore how Unifast Media elevates the programmatic ecosystem at UnifastMedia.com.

Role

At Unifast Media, the Sales Operations team serves as the nucleus for excellence and is responsible for managing commercial partner-side integrations. We collaborate with FAST Channels and buyers to monetize FAST advertising space. The Sales Operations Manager plays a pivotal role in onboarding Unifast Media’s Partners, providing support to our Sales Client Services and FAST Channel dev manager, and working closely to yield integrations and devise strategies to boost performance.

Your daily responsibilities will encompass various tasks, including communicating with clients to initiate integrations and troubleshoot technical issues, onboarding inventory, making critical decisions about the most effective FAST Channel setups, suggesting consultative solutions, requesting designs for the creation of native ad placements, generating reports, and analyzing data to ensure successful integration launches. Moreover, you’ll be instrumental in driving demand for Unifast Media’s FAST and video advertising formats and offering support to Sales Client Services through an internal ticketing system.

Responsibilities

  • Provide expert guidance to clients on integration best practices.
  • Take ownership of the integration process for both new and existing Partners, ensuring a consistent track record of success and the adoption of best practices.
  • Onboard inventory and activate them for Unifast Media’s diverse advertising formats, leveraging our internal tools.
  • Efficiently manage your workload within the Salesforce CRM system, utilizing Salesforce Cases.
  • Oversee and guarantee the success of integrations, including performance monitoring, launching new accounts, suggesting optimizations, and setting up reports.
  • Troubleshoot integration issues and escalate them to senior team members and engineering when necessary.
  • Collaborate with our Yield Team and clients to initiate experiments that advance monetization strategies and techniques.
  • Utilize your knowledge of HTML and CSS to resolve any rendering issues.
  • Assist the Sales Development team by offering integration advice to FAST Partners during the pre-sales process.

Qualifications

  • Prior experience in Ad Trafficking, with a deep understanding of Adservers, Google Ad Manager and Wurl Tag technologies.
  • A background in working for or with digital publishers, demonstrating familiarity with the industry.
  • Exceptional customer service and interpersonal skills, with a proven ability to build strong client relationships.
  • Unwavering and demonstrable work ethic, showing commitment and dedication in your professional responsibilities.
  • Adept at both independent work and collaborative efforts, contributing to the overall growth of the business.
  • Strong administrative skills, coupled with a keen eye for detail, ensuring accuracy and precision in tasks.
  • Self-driven and capable of working autonomously with minimal supervision.
  • Ability to thrive under pressure and effectively manage multiple tasks in a dynamic start-up environment.
  • Openness to feedback and the capacity to embrace constructive criticism positively for personal and professional growth.
  • A commitment to ongoing learning and self-improvement, constantly seeking opportunities for advancement.

Additional & Desirable skills:

Experience of managing cases within Salesforce or other CRM

Experience with HTML, CSS, JS, SQL, testing and debugging, Jira, Slack

Education Requirement

Bachelor’s degree in Business, Marketing or Communications or a related discipline is preferred, though candidates with relevant experience who hold other degrees are also to be considered.

Experience Requirement

Minimum 3 years of working experience for a publisher/ad tech company.

Life at Unifast Media

Unifast Media is home to an exceptional team of individuals who genuinely enjoy working with each other and are driven to elevate those around them. We foster a culture of positivity, collaboration, and compassion. Our dedication goes beyond the norm as we work tirelessly to outperform the competition and consistently push the boundaries of innovation.

To get a deeper insight into Unifast Media and our vibrant culture, explore our LinkedIn page.

Privacy Policy

For detailed information on our privacy policies, please refer to the Privacy Policies available on our website.

 

Please be aware that Unifast Media does not entertain unsolicited resumes from any form of recruitment search firm. Any resume submitted without a prior signed agreement will be considered the property of Unifast Media, and no fees will be owed or due